Phone rang
"Hello, can I speak to Mr W*** C****?"
"Sorry, no, he can't be reached at his home number during business hours, as he is at his place of business."
"May I leave a message?"
"Sure"
"I'm calling from Ameircan Express...." (I interrupt her)
"No, you may not leave a message. For over a year now, you guys keep calling to bitch the payment is late, only to have the bill arrive at our house 4 days later. We have told you about this over and over, and you just can't take notes. You can't get your calling/billing cycle in sync, so until you do, stop calling us. It's been paid (was paid in full as a matter of fact), get YOUR records straight."
And then I hung up on her. That felt so good.
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