Having severe tooth pain, and making appointment is cause enough for anxiety. Confirming it, me making arrangements to get there, then you calling me to say 'Oops, that time was blocked out, can you wait until tomorrow?' isn't good. If I could have waited until tomorrow I wouldn't have called you this morning.
And then I tell you "I had to use Jack Daniels, and felt like biting pillow and screaming into it" , you then suddenly shift, find an opening, but earlier than the first Oops appointment isn't doing a damned thing to enhance my inner calm
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