WTF IINET??!!

A few years ago, we switched to the NBN, and when negotiating the switch from Naked ADSL to NBN, I clearly stated that our phone number was to be ported over to the NBN service, that we did NOT want a new phone number.  I was assured by the sales person that it would be done.
Well, I guess she didn't know how to do it, left the ADSL up and running with our home phone number.  We have been paying for not only ADSL but NBN. Being charged double.
Now, according to our records IINET has overcharged us, over the course of these years, over $2000.
I wonder if they're going to try to find a way to wiggle out of their screw up.

When will I ever learn?

I stupidly updated Firefox so I could update one of my much used addons (blurb on page said it wouldn't work with anything older than v56.) I made a backup archive of my version of firefox, downloaded and installed the new version.

Not only was the new version of Firefox FUGLY, not only did it disable my tried and true addons, THIS version no longer allows you to re-enable those plugins with Nightly Testing Tools. I prefer my drop down menu for search engines, not that hard to read box of itty bitty icons. Can't change it with customize.

*grump*

Ok, I will just restore the archived early version. Uhh, where did the archive go? It seems the update deleted it. Grrrr. So, I just downloaded the version that worked, installed it. That worked. Sort of.

All boomarks were gone. I tried to restore them. "Unable to process backup file". Fine, tried to download them from Xmarks.. nope, errors. Did a little digging, deleted the places.sqlite, restarted and tada!

I think I will keep the latest version of firefox on my VM, and then use that to download newer versions of my addons, export them with FEBE, and then import them into my desktop browser.

If it ain't broken, I am NOT going to fix it.

Yeah, you're a couple of real stand up guys

After leaving rank messages assuming by the title of my weblog that I was nuts, and when I informed them about what it meant, about how it was in literary quote, THEN told them to fuck off, nary a peep of apology or even a "Whoops, my bad." half-assed apology.  Internet allows schmucks to be rude bullies and trolls.  And typically they are the ones what cry FOUL when you dare to name and shame. Or even just mention what they did and people figure out who they are.

Stay classy, guys. 

Yes and no

IINET said it was my network adapter, I said it was the router.  Well, we are both right.

We got a new router from IINET, as our old one packed it in.  Now, I never had a problem connecting to it, or maintaining internet connection with the old one.

This new one, however, is a different story. If I log in, I have internet immediately.  If I start another program that accesses the internet, I will lose internet connection until I start troubleshooter, or just reset my adapter (quicker than going through troubleshooter which ends up doing that).

I had Windows check for driver update for network adapter, and according to Windows no new driver, mine was latest and greatest. Ever the doubter, I went in search of exact make and model of network adapter, and imagine my (non)surprise when I saw there was a new one.  Downloaded, installed reboot, and still the problem persists.

Did a bit more research, and it turns out that some older network adapters (mine, it seems) aren't loved by new routers. 

Solution isn't new network adapter driver (been there, done that, rebooted to prove it, and I have an All in one desktop) but possibly using a newer USB external wireless adapter.  But until I get one, I will do the disabling/re-enabling network adapter whenever I start a new program that access the internet. Oh joy. :p