Woo hoo!

I managed to get the Blu Ray player working! *does happy dance*.  And I didn't have to cave into ' My Computer Mate's' blackmail.

Re-seated some plugs/pins.  And that mofo would have charged me $110 for re-seating what he didn't plug in properly.

Just for giggles

I made a full disc copy of one of my blu ray movies to a hd.  Started up Blu Ray program, and voila, the full disc folder rip plays without a hitch.

so, that just means the idiot from "My Computer Mate" didn't put something together right (you know, the moron that made my computer worse, then had the audacity to blackmail me if I wanted him to fix HIS fuck up, I had to pay him more.) If it was just the drive, I wouldn't have been able to make a full disc copy, or play regular DVDs.

The only problem with ripping the blu-ray to a drive is that they're 43gbs.  Even with a large capacity drive, ripping my blu-rays to the drive is out of the question.  I guess I could just rip the main movie file, HD mp4 or mkv.

New External HDMI monitor arrived

And it turns out that the idiot from "My Computer Mate" did something to that prevents Blu-Ray discs from playing.  (and before anyone trying to be 'helpful', don't. Been there, done it, over and over, no joy).   The drives read the discs, info all there, but when I hit play, nothing. I can play DVDs without a problem, but not blu-ray discs.  All I can think of is I need to hook it up via the DVI-I rather than HDMI, and that would entail cracking open the back of the computer again.

Easier solution for me is to rip videos from the blu-ray discs and play them.

Having the larger monitor.. well, my eyes are already thanking me for it.

So, what I will do is just use this computer until it caks it, and then do hat Alan did. have one built to order instead. Give said person a full system back up, and even though it will have fits for a while for not having the correct drivers, that is easily remedied. Just let it auto update them all.

Next time you try to f*** me, at least kiss me first.

aka My Review of “My Computer Mate” computer repair service.
I'm not a spiteful person, but when someone claims to provide a service, then does a piss poor job of it, and has the gall to say if you want it done right way, pay up again.
The Monitor on my Acer All in one Z5761 was intermittently failing. Called around and did some research, and was told that the 'inverter board' was failing and needed to be replaced. Off I went in search of part, and located it, bought it.
Then shopped around for a repair tech. Called a few of them before Wing found My Computer Mate, and suggested to call.
I did, and spoke at length with David, who appears to be the sole proprietor of the place. He said he was well versed in All in Ones, and swapping out the inverter board would take about an hour. He sounded so knowledgeable, a time was arranged for him to come and swap out the part.
I set up a work area, and when he arrived, I asked him repeatedly if there was anything he needed (you know, keyboard, mouse, speakers, or other computer items). He kept assuring me that no,nothing needed, and he proceeded to dismantle the computer. After an hour, he couldn't locate where the inverter board should go. So, he took a few more things apart, still no joy.
What set my spidey sense a-tingling was when I saw him looking at an online parts list for my computer right there and then. I thought he knew about them, and what went into them. Turns out, there is no inverter board for my computer. That the seller of the part had juxtaposed two digits in the model number. If David was so well versed in All in Ones, why didn't he know this ahead of time? Or why didn't he at least look this up prior to the attempt to fix mine?
I admit, he worked for three hours and only charged me for two. That isn't the issue.
The issue is this: he put my computer back together incorrectly. The monitor no longer had touch screen abilities (which it did even if the monitor was off), the webcam is now angled up and has a great view of the ac vent, and the audio for my blu-ray drive wasn't working.
When I informed him of these things, he told me he asked if I was satisfied with his reassembling of my computer and that I said I was satisfied.
I called the ACCC and gave them the whole story. According to them, someone who provides a service must do so with due care and skill. Seeing as I went from having an intermittently working screen, to having it, the webcam and the audio from the bluray not working, he didn't not do so with "due care and skill".
So yes, he said he will give me a full refund, but will NOT fix his f***ups unless I am willing to pay him more.
Sorry, but I never give a dog a 2nd chance to bite.

Say what? You're joking.. right?

After I sent and email, text messages, and then a contact request via their own website, the repair tech guy, finally called me back. 
I told him that no only wasn't the touch screen working, that the monitor doesn't even flick on then go off, but as I posted yesterday, the webcam is pointing at the ceiling now.
His response was (and this is almost verbatim) "I was there for 3 hours and only charged you for two. And you said you were satisfied with the results."
"How could I be satisfied when I didn't have the computer set up and tested. Yes, you worked for three hours, charged me for only two, but you made my computer problem worse."
His reply "Well, I could come out there and fix it, but I would have to charge you for that time, too."
Ok, I admit, I got pissed off... but I didn't swear.
"You didn't fix my computer, you made more problems (the touch screen not working, the webcam not seated), and you want me to pay for you to come back and fix YOUR mistakes? " (he started muttering something about having customers, and this is where I my temper got the better of me) I'm sure in you're in a big hurry to screw other people over."  and I hung up.
Then I called the ACCC and got some information to file a formal letter of complaint to him about charging me for services that were not performed with due care and skill.
It seems that my sending him email about the touch screen not working and the webcam not working right the very next day was one of the best things I could do. It started a 'paper trail'.
Will wait for Wing to get home to get the legalese terms correct.

Ok, now I'm annoyed

Yesterday, I hired someone to come to the house to install/replace inverter board for my all in one computer monitor.  He spoke as if he knew both where the board was, and how to fix it, and that it would only take one hour.

After dismantling the back of the computer, he couldn't find the inverter board. He checked online, and yes, the part I had was supposed to be the part for the Acer Aspire Z5761. but it wasn't anywhere to be found.  So, he took my computer down to its component parts.  No inverter board to be found anywhere.  Only then does he look at a list of parts for the computer, a list that only professionals or tech stores can access.  No inverter board for my Acer Aspire all in one, but there is in others.

He put my computer back together (I thought) but now, the monitor doesn't even 'try' to come on, and touch screen functions don't work, and the webcam is staring at the ceiling. 

He made my computer worse than it was, and I paid for the fucking privilege.

According to their website, they guarantee the computer gets fixed, or you don't pay.  I want a refund.

Wasn't quite the results I was hoping for.

Turns out the seller of the Inverter Board listed wrong model compatibility.  In home tech spent hours taking my computer down to its parts and there is no, I repeat, no inverter or inverter board located anywhere in the machine.

I have informed the seller of inverter board of this, and the out of pocket cost for having a tech work in my home ($110 ph labor. Luckily for me he didn't charge me for all 4 hours, just 2. )

The goodish news is it. Everything is set up again as it was, using two external monitors.  Also, whoever designed this computer had oatmeal for brains. There is an hdmi out cable that goes no where.  So, after bank account recovers from this expense, since the computer itself is in great condition, I am going to get an HDMI out compatible monitor, and an HDMI extension and just rock two monitors. 

Problems solved!

Mega kudos to Alan for helping me get everything set up again.  Worth his weight in gold, he is.

For the time being...

I set up an old external monitor to my laptop, giving me a semblance of normal operating procedures here.  I ordered the part, and found a local computer repair person who will then come out to the house to pop open the computer and replace the faulty inverter board.  I will be watching how the all in one is dismantled, so I can do it next time.  I've never worked on an all in one before, and although I did find the online manual as to how to do it, I want to see it done before I attempt a repair myself.

Still have 2 hours waiting for the full system image back up on the desktop to finish.

Alan's computer is in the shop for diagnostics.  Not certain if it's the motherboard or the hd. No use trying to fix one thing when it's something else.