I had a HDD go RAW due to a power flicker. I started running EaseUS Partition Master to recover it. Wanting to make sure I was doing the right thing, I started a support chat with EaseUS tech support.
The agent, Warren, told me that none of my programs would work. EaseUS Partition Master, nor M3 RAW Drive recovery. He told me to cancel the Partition recovery I was doing.
He then put some program on my computer called WinHex, and did something for about 90 minutes, saying he recovered this but it would cost me a couple hundred dollars for a full recovery service. He kept pressuring me, and using scare tactics saying the files would deteriorate if they weren't recovered right away.
I paid, and started running the program he set up... then it crashed. I emailed support about it, got nothing but an autoreply, so I went back to using M3 RAW drive recovery, which recovered EVERYTHING.
Yes, Warren, you LIED to me. I will be contacting my bank to have the charge reversed.
So, if you need to recover a RAW Drive, do NOT use EaseUS products. Use M3 RAW Drive Recovery. It not only fixed the partition, I was able to shift the files from that drive to another after, clearing it off, as I had planned to do this weekend.
No comments:
Post a Comment