Last month, I changed my Coles Mastercard to e-statements, so more paper statements, saving 50 cents, and a tree, per month.
Got me email notice, checked the statement online, and noticed I was charged 50 cents for paper statement.
I called Coles MC toll free customer service number, got through very quickly, and had the charge reversed immediately. All under 3 minutes.
Considering the wonky customer service I've gotten from Peak Design, and from a services I renewed my subscription, it was a pleasent surprise.
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