Thursday, August 4, 2016

Now that is customer service

My "Lady Jayne" hairbrush handle cracked.  I have a hair tie holding together right now. I have been looking for another one but it seems that the brush designs have changed.  

I called Lady Jayne company, and was put through to a very nice woman, Christine.  I explained the situation, about how I have really long hair, and finding the right brush is rather important. I described the brush and she suggested I take photos and send them to her in an email with my phone number included.  She gave me email address, and I have now done so.

She will be checking it, and let me know which new design has replaced mine. :)

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