Thursday, February 26, 2015

Well, that was pointless

I posted something on a program makers "Facebook Page", asking a question.   I get a reply the next day, to please go to their main site and submit a support ticket.

I dutifully point and click on over, copy and paste the exact question on their "Submit Support Ticket", and clicked on "Submit".

Today, I get notice that someone answered me.  Their answer is "No it doesn't work with your browser (I know that) and there is no ETA as to when it will."

Ok, riddle me this: was was so dastardly that the person on the FB site couldn't have typed out "Sorry, we don't support that browser at this time, and don't have an ETA as to when we will"?

And on their survey, I pretty much told them exactly that.

No comments:

Post a Comment