Friday, May 18, 2012

After a month...

I got my 5 month (now 6 month) old 70-200 lens returned. I think if I hadn't called asking what was the status on the repair of my lens, only to be told it was only JUST being looked at after a month, I would still be waiting.

From the work order, all the parts they replaced on the inside of the lens, it might have been cheaper and sure as hell quicker to have just replaced the lens!

I'm glad it's fixed, but irked because I was told by Canon it would be a 2 week turn around on the repair. Not 5 weeks. I wonder if I should be asking them to extend my warranty the amount of time they were holding my lens hostage?

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