Adobe Drama Llama

It just keeps going on and on. I got this bull$hit email today.

Hello Sandra,

Thank you for contacting Adobe support.

I am writing in reference to your case regarding your issue with Adobe application. Please accept our sincere apology for all the inconvenience.

We request you to provide your phone number and preferred time to contact you or contact us back on live support so that we can assist you on real time.

Please respond to this mail so that we can assist you further on your issue without any delay.

Thanks and regards, Adobe Support.

 

My reply:

Why bother? I have already sent you one of the invoices I could find (still waiting for reply from three other sellers, who are graciously checking their records to see if they can find the sale tome, but as they are between 5 and 11 years ago it's not looking too good.) and I got bullcrap about how I have to contact Amazon (reseller) and I did. Then I was told to contact the Amazon seller, and I did. THEN the Amazon seller told me that if the installation discs are in working order (they are) to contact Adobe.  And THEN you tell me there is no record of the sale with Adobe. No $hit Sherlock. 

Because I live in Australia (I moved from the U.S.) Adobe was charging double for the products, even when U.S. and AUD were at parity.  I refused to be skinned, so ordered the products from the U.S. and had them shipped TO me.  And the when each and every one arrived, I would install it, activate it, follow the link to the registration page. 

What I find passing strange is that the ONLY things missing from my Adobe account are each and every boxed set I purchased from other than Adobe, when I know I registered PSE 9, PSE10, CS3E CS5E, CS6 Master Collection. I had screen capped the page, but it's gone due to a massive HDD/System crash about 5 years ago, along with digital invoices I had.  But I wasn't worried, because I had all my products listed on my Adobe account..... oh yeah, the same account that had all my Boxed products 'disappeared'.

Not saying I am going to do this, but I know there are ways to hack and crack, but I don't want to, nor should I have to, because I LEGALLY BOUGHT AND REGISTERED MY PRODUCTS! The same products you say are not mine, or are mine but is a student teacher edition (No, I have seen what  Student/Teacher/EDU edition boxes are, and mine aren't.) Mine are full on, genuine one person purchased (me) .  One would think that if I wasn't the person who owned the software, I wouldn't be bothering to rant/rave/vent or even CONTACT you regarding anything about it. But no. To hell with the fact that I bought legit boxed editions from a store, just keep parroting the bull$hit.  Perchance to force me to subscribe? Ain't gonna work. I'll switch to On1PhotoRaw and Affinity, or maybe even Corel, ALSO bought by me, boxed/disc editions.

A VERY Angry Adobe Product buyer and  user.