Thursday, September 23, 2010

Dear IINET

It's bad enough that we've been paying for grandfathered plans when we would have been entitled to higher capacity at the same cost or lower cost for the same/similar capacity.

Then you do upgrade us, but change the On Peak/Off Peak hours to 1am to 9am from 2am to 12.pm Ok, we got adjusted to that by keeping downloads from 7am to 9am, and then regular websurfing after that.

Then we find out yet again, we are paying for a grandfathered plan, so we update. Only to find out that the off peak hours have been lopped back even more! Now, they are 2am to 8am. Because of this disparity, we have already used almost half of the allotted bandwidth (WoW updates for two computers, Alan setting up a friends new computer, and streaming video) that most would have been done on off peak hours. So, 50% of all our allotted traffic is during the 6 hours everyone is frigging sleeping!

This change of 'peak' hours depending on your broadband plan makes no sense at all! Or if you are going to change the hours, then you should be doing this.

Total traffic 200 gigs. 6 hrs off peak? Fine, then only 50 gigs of that should be off peak, and 150 peak traffic. This crap of putting half of all monthly traffic on 1/4 of the time is a f**king rip off.

/end rant

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